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The General Practice Podcast

Ben Gowland explores new ways of working in general practice. He talks to those making changes happen, gets underneath what they did, how they managed to do it, and the challenges they faced along the way.
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Now displaying: Page 1
Oct 28, 2019

Suffolk Primary Care is a super-practice incorporating twelve original practices with 33 partners covering 110,000 patients. Nick Rayner, their Executive Chair and Neil Macey, their co-Chief Medical Officer with responsibility for transformation talk to Ben about bringing the practices together. They explain the journey they followed, the benefits, what they are achieving together and how a solution has been found to the problem of property ownership.

Show Notes

Neil and Nick introduce themselves (58secs)

The journey to Suffolk Primary Care (1min 39secs)

A single practice from May 2019 with partner groups (3mins 38secs)

From shadow form to a single entity with an executive team (4mins 25secs)

What we’re doing – employee staff record (5mins 41secs)

Provider support function – centralising admin functions (6mins 50secs)

Central finance function (7mins 18secs)

Complexity (7mins 40secs)

Keeping practices on board – trust and communication (8mins 05secs)

“Bottom-up” design of services (8mins 57secs)

Employing a Chief Executive (9mins 46secs)

Clinical services (10mins 35secs)

Long term conditions (11mins 17secs)

Introducing new roles and “growing our own” (11mins 52secs)

Maintaining flexibility with new roles (13mins 06secs)

The introduction of Primary Care Networks (14mins 16secs)

Becoming a PCN? (15mins 50secs)

Single CQC registration (16mins 45secs)

Sharing central services (17mins 17secs)

New income streams (17mins 40secs)

Recruitment and retention of partners (17mins 59secs)

A “property solution” (19mins)

The challenge of introducing the property solution (20mins 20secs)

Advice for practices in a similar situation (21mins 49secs)

Finding out more (23mins 11secs)

The Suffolk Primary Care website is here

Email Nick at Nicholas.rayner@nhs.net

Or Neil at Nmacey@nhs.net

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