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The General Practice Podcast

Ben Gowland explores new ways of working in general practice. He talks to those making changes happen, gets underneath what they did, how they managed to do it, and the challenges they faced along the way.
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The General Practice Podcast
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Now displaying: September, 2016
Sep 26, 2016

This is the second in a short series of podcasts looking at the highest impact changes practices can make to help them manage the current crises in general practice and prepare for the future. In this episode Ben Gowland talks about operating at scale; what is it? What are the benefits? And, practically, how can you do it?

Ben’s analysis is based in part on the various case studies that Ockham Healthcare has developed from across the country. This podcast links in to our new book “The Future of General Practice: Real Life Case Studies of Innovation and New Ways of Working” which is available to pre-order from our website here. If you order before October 10th you’ll get 20% off the recommended retail price.

Sep 20, 2016

This is the first in a short series of podcasts looking at the highest impact changes practices can make to help them manage the current crises in general practice and prepare for the future. In this episode Ben Gowland talks about the introduction of new clinical roles into general practice, based in part on the various case studies that Ockham Healthcare has developed from across the country. The series links in to our new book “The Future of General Practice: Real Life Case Studies of Innovation and New Ways of Working” which will shortly be available from our website www.ockham.healthcare

Sep 12, 2016
This week Ben is in conversation with a GP whose story epitomises the stark and seemingly insurmountable challenges facing many GPs across the country. He is beset with recruitment difficulties, relentless patient demand, a serious fall in income and challenges to the very viability of his business. His story became one of the reasons that Ben formed Ockham Healthcare to help practices create the head-room to find different ways of working.
 
Show Notes
 
The problems of a small practice are described (51secs)
 
Five adverts in search of a doctor (1mins 13secs)
 
Locum costs threaten the viability of the surgery (1mins 31secs)
 
Using head-hunters as a last resort (2mins 46secs)
 
The business suffers - a £15,000 drop in profits (3mins 14secs)
 
Unable to earn non-NHS income (3secs 44secs)
 
GPs recruited but problems with the bank increase (4mins 01secs)
 
The practice must change to survive (4mins 49secs)
 
150 telephone appointments a day to maintain access (5mins 23secs)
 
A working day that stretches from 6.30am to 9.30pm (6mins 19secs)
 
Partners are hard to find (6mins 48secs)
 
Considering scale as a way of making the business viable (8mins 10secs)
 
The practice's role in a federation (9mins 10secs)
 
Investing in a federation (10mins 02secs)
 
Expectations of being in a federation (10mins 45secs)
 
The challenge of creating head room to turn things around (11mins 24secs)
 
Ockham Healthcare’s Practical Steps programme has been designed to support practices facing similar problems (11mins 44secs)
 
If you’d like more information about Ockham Healthcare’s Practical Steps programme visit our website here
 
If you’d like to talk to someone about how the Practical Steps programme might help your practice please e-mail Ben Gowland at ben@ockham.healthcare
 
 
Sep 5, 2016

Dr Robin Miller is a Senior Fellow at the Health Services Management Centre of the University of Birmingham. He has been researching the relationships between general practice and social workers and has gained interesting insights into how this relationship has struggled in the past and how it might develop in the future. In our thirtieth podcast he explains all to Ben.

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