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The General Practice Podcast

Ben Gowland explores new ways of working in general practice. He talks to those making changes happen, gets underneath what they did, how they managed to do it, and the challenges they faced along the way.
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The General Practice Podcast
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Now displaying: April, 2021
Apr 25, 2021

A brand-new year for the Quality and Outcomes Framework (QOF) has already begun so what do practices, and networks, need to be aware of, to ensure they are informed and ahead of the game, almost one month in? Our monthly Practice Index Practice Manager panel return and Nicola, Robyn and Ben are this time joined by Claire Houston, Practice Index’s expert on all things QOF, to highlight where there are major changes, what the changes mean in real terms, what general practice should be on top of now, the impact on patients (and primary care teams) – and most importantly, how to ensure you stand the best chance of meeting the targets set for 2021 / 22.

 

Introductions (29 secs)

More about Claire (51 secs)

QOF for next year, the headlines (1 min 19 secs)

Moving flu vaccs from QOF into the Investment and Impact Fund (IIF), what does mean in real terms for practices? (1 min 50 secs)

Discussing the thresholds (3 mins 21 secs)

Network versus practice targets (3 mins 53 secs)

IIF funding distribution (4 mins 37 secs)

Significant changes to vaccs and imms more widely (5 mins 9 secs)

The effect on patient choice (6 mins 53 secs)

Clarity on vaccine targets (network and practice) (8 mins 38 secs)

What happens if you don’t meet your QOF target/s? (8 mins 59 secs)

Getting a head start (11 mins 29 secs)

The importance of coding correctly (12 mins 2 secs)

What else is new? (12 mins 41 secs)

The difficulty of onward referral/s (13 mins 52 secs)

Management of serious mental illness (15 mins 20 secs)

Patients in remission (15 mins 59 secs)

Nicola and Robyn reflect on the changes (16 mins 45 secs)

Core standards related to vaccs and imms (18 mins 10 secs)

Claire’s advice, in summary (18 mins 51 secs)

Final thoughts (20 mins 3 secs)

Getting in touch (20 mins 21 secs)

 

The Practice Index website can be found here

For all enquiries, please contact James Dillon here

Here is the link to the Resilient Team Academy website which contains information on the current, discounted offer and how to apply.

 

Apr 18, 2021

Up and coming, The Physician Associate Podcast, is a brand-new resource for Physician Associates both newly qualified and established, to access a wealth of information, opinion and all the latest news relevant to the PA world. Host James Catton is this week joined by our very own Ben Gowland, who has taken time out from recording The General Practice podcast, to give new listeners a much-needed overview of and insight into general practice right now. How general practice works within the wider healthcare ecosystem, when and why Primary Care Networks were born, the financial model, partnerships and the New to Partnership Scheme, and most importantly, all the need to knows for a PA considering a career in general practice.

 

Introduction (59 secs)

Setting the scene (1 min 15 secs)

Where general practice sits within the wider NHS (2 mins 9 secs)

Recent changes and the birth of PCNs (3 mins 1 sec)

The Additional Roles Reimbursement Scheme (3 mins 58 secs)

Challenges facing PCNs (4 mins 50 secs)

James’ view of practice versus PCN placement (6 mins 26 secs)

The importance of knowing where you stand before applying for a role (6 mins 52 secs)

Getting the most out of having a PA and being a PA in a PCN (7 mins 34 secs)

What is GP partnership and the business model explained (10 mins 18 secs)

Financial challenges (11 mins 34 secs)

The New to Partnership Scheme (12 mins 26 secs)

Why have numbers of partnerships fallen in recent years? (13 mins 32 secs)

Out of hours services in general practice (15 mins 38 secs)

Quality and Outcomes Framework (QOF) explained (17 mins 58 secs)

Predicting the future (19 mins 6 secs)

Further information and getting in touch (23 mins 4 secs)

 

Apr 11, 2021

Staff across general practice are currently feeling the impact of the enormous increase in workload as a result of the pandemic and business as usual spectacularly colliding but what is life like at the top of a PCN right now? How are the Clinical Directors bearing the additional burden, managing the demands from their own workloads, and finding adequate time to support and grow new, integrated teams across their network? In this week’s podcast, we welcome back GP and executive coach Rachel Morris who offers her usual brand of practical, innovative, and accessible solutions for managing team stress and individual pressure. Rachel is joined by Dr Nicky Turner, Clinical Director for The Chalfont PCN in Buckinghamshire, who shares her experiences in the role and where her own support systems exist. Together, our panel explore where the challenges lie right now, what can be done to preserve and promote team and personal resilience – and finally how and why listeners to the podcast should access further support of their own and resources from Rachel’s Resilient Team Academy

 

Introductions (39 secs)

Nicky’s PCN demographic (55 secs)

What are the main challenges Nicky faces in her role right now? (1 min 16 secs)

Is the issue of workload the main factor or is it wider than that? (1 min 43 secs)

Working across practices within a PCN (2 mins 9 secs)

Managing people and change (3 mins 12 secs)

The impact of the Additional Roles Reimbursement Scheme (ARRS) (4 mins 13 secs)

Rachel’s view on the pressure Clinical Directors are under (4 mins 42 secs)

What is helpful in terms of support? (5 mins 21 secs)

Nicky’s perspective on reducing stress and being more effective (6 mins 16 secs)

Actively seeking support (7 mins 1 sec)

The Drama Triangle (7 mins 43 secs)

Are softer skills really beneficial? (9 mins 36 secs)

Tailoring resilience training for different leaders (10 mins 19 secs)

Finding support in difference places (11 mins 41 secs)

The Resilient Team Academy (12 mins 5 secs)

Building a stronger team (13 mins 39 secs)

Planning for team engagement, post Covid (14 mins 30 secs)

Embedding ARRS staff (15 mins 29 secs)

Lessons learned from others’ experiences…what will get from joining The Resilient Team Academy? (17 mins 27 secs)

Constructive conflict (18 mins 53 secs)

The issues of virtual meetings and the impact on building great team relations (19 mins 48 secs)

Final words from Rachel (19 mins 59 secs)

Here is the link to the Resilient Team Academy website which contains information on the resources available, the current discounted offer– and how to join up.

 

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