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The General Practice Podcast

Ben Gowland explores new ways of working in general practice. He talks to those making changes happen, gets underneath what they did, how they managed to do it, and the challenges they faced along the way.
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Nov 25, 2019

Episode 184 – Shashi Khandavalli & Harry Evans – Population Health Management

Joining Ben on the Ockham sofa this week are Dr Shashi Khandavalli, Clinical Director for Chorley Central PCN and Harry Evans, Senior Programme Manager at NHS England and Improvement, who discuss all things Population Health Management; what it is, how it is key in meeting the health needs of your local population, the importance of working in partnership with local stakeholders and a story involving bins which underpins this key workstream.

Show Notes

What is Population Health Management (PHM)? (1 min 10 secs)

Populations, not individuals (1 min 45 secs)

Understanding the health of local populations and identifying their needs (2 mins 37 secs)

The importance of using data (3 mins 15 secs)

Shashi and Harry tell us how they became involved with PHM (3 mins 38 secs)

#datasaveslives (4 mins 29 secs)

Establishing strong relationships with key partners (5 mins 18 secs)

A strategic approach (6 mins)

How to get started? (6 mins 20 secs)

“Don’t wait for perfect to get in the way of good enough” (6 mins 45 secs)

Data sampling to target area of need and to enable strategic intervention (7 mins 10 secs)

Breaking down the barrier of scepticism and working partnership to identify positive outcomes or ‘the bin theory’ (8 mins 9 secs)

The role of social prescribers and link workers and the structural approach (10 mins 15 secs)

How are interventions made? (11 mins 17 secs)

Lessons learned (12 mins 30 secs)

10% data 90% culture (14 mins 17 secs)

Engaging local partners and building relationships (14 mins 48 secs)

The role of open meetings and who to involve (15 mins 12 secs)

PCN core skills (15 mins 35 secs)

Establishing, harnessing and understanding your vision (16 mins 25 secs)

“Activation day” (17 mins 6 secs)

What happens next? (17 mins 31 secs)

PHM programme rollout and support from NHS England & Improvement (17 mins 45 secs)

PHM platform access details (19 mins 26 secs)

Chorley PCN next steps (19 mins 42 secs)

Getting in touch (21 mins 55 secs)

Harry is contactable @harryaevans or at harry.evans2@nhs.net

Shashi is @kshashi79 or shashidar.khandivalli@nhs.net

The NHSE/I PHM Academy is available here. It contains information and learning about population health management from the PHM development programme and other sources. Please email england.STGPHM@nhs.net to be signed up for access.

This blog that Shashi wrote is hot off the press..

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