Following on from our recent episode about the difference Health and Wellbeing Coaches can make in supporting patients with a non-medical approach (and continuing with our podcast series following the progression of those working within the additional roles), we introduce you to Newcastle GP Services’ and the north east’s original Health and Wellbeing Coach Frazer Solomon. With a long history of related care within the private sector, Frazer explains why his services are the perfect fit in primary care and how, despite his newness to public health, he has already been able to transform the lives of the patients he treats.
Introduction (46 secs)
What is a Health and Wellbeing Coach? (57 secs)
Linking with the wider team (1 min 58 secs)
Shaping the role (2 mins 24 secs)
Patient support groups (3 mins 52 secs)
Expansion of Frazer’s remit (4 mins 47 secs)
Team working (6 mins 5 secs)
Referral pathway (6 mins 45 secs)
PCN construct (7 mins 48 secs)
A disparity in practice referral numbers (8 mins 6 secs)
The importance of promotion and exposure of the role (9 mins 17 secs)
Work base (10 mins 19 secs)
Positive feedback and results (11 mins 2 secs)
What’s the most rewarding part of the job? (12 mins 8 secs)
Caseload numbers and patient management (12 mins 57 secs)
Support networks (13 mins 33 secs)
Establishment of a health and wellbeing team (14 mins 16 secs)
Service development (15 mins 17 secs)
The key components of a Health and Wellbeing person spec. (16 mins 30 secs)
Supporting Health and Wellbeing Coaches to succeed (17 mins 30 secs)
Another reminder that If you are interested in joining the PCN Clinical Director mastermind group programme which Rachel Morris and Ben have setup, or have any questions, please email ben@ockham.healthcare or rachel@shapestoolkit.com – or please check out our dedicated page here.