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The General Practice Podcast

Ben Gowland explores new ways of working in general practice. He talks to those making changes happen, gets underneath what they did, how they managed to do it, and the challenges they faced along the way.
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Now displaying: Page 1
Jul 26, 2020

accuRx have been on an interesting journey and one that they may not always be given credit for, given the overnight and overwhelming success of the simple, yet game changing software they have introduced to general practice over the last four months. From modest beginnings, working out of small numbers of practices on process improvement measures, to the inception of the messaging service and video consultations, super rapid rollouts, continuous reinvention and pioneering tech in scope for the future, co-founder Jacob Haddad takes Ben through, arguably, one of tech's biggest triumphs in healthcare and what accuRx means for primary care and beyond.

 

Introductions (45 secs)

Where accuRx began (1min 8 secs)

A turning point (1 min 36 secs)

The messaging service (2 mins 5 secs)

The cause for the change in direction (2 mins 45 secs)

Communication, communication, communication (4 mins 25 secs)

A new approach to rollout (5 mins 16 secs)

Video consultations and Covid triage (6 mins 15 secs)

Feature design with patients and practice in mind (8 mins 9 secs)

Rollout timeline (8 mins 24 secs)

Identifying the need for more effective patient communication tools (9 mins)

The surge in demand (9 mins 50 secs)

Filling a gap in the market (10 mins 17 secs)

Has the messaging service been the key enabler of change and improvement in healthcare? (11 mins 31 secs)

Security, governance and information sharing (12 mins 1 sec)

How long will the service continue to be free to use? (14 mins 17 secs)

The "plus" tier (15 mins 50 secs)

accuRx ethos (16 mins 6 secs)

Working alongside health to build great tech (17 mins 54 secs)

What's next for accuRx? (18 mins 55 secs)

Staying up to date / more information (21 mins 49 secs)

 

For updates on what's next on the accuRx horizon:

Twitter @accuRx

The accuRx Facebook user group is here

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