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The General Practice Podcast

Ben Gowland explores new ways of working in general practice. He talks to those making changes happen, gets underneath what they did, how they managed to do it, and the challenges they faced along the way.
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Now displaying: Page 1
Nov 4, 2019

Farzana Hussain has been a GP for 18 years. Three months ago she was successful in becoming the Clinical Director of a new Primary Care Network in Newham comprising seven practices serving 65,000 patients. In this podcast she explains how she has met this new challenge; the approach she has taken, the aims of her PCN and the support she has received. She talks about how difficult and how rewarding (and how exciting) the new role can be.

Show Notes

Farzana explains how she became a PCN clinical director (54secs)

The PCN is formed (2min 09secs)

The joy of the first 100 days (2mins 53secs)

Early conversations with other stakeholders (4mins 52secs)

Strengthening the practices (6mins 11secs)

What will success in the role look like? (7mins 27secs)

True collaborative working (7mins 59secs)

Aligning the seven practices (9mins 04secs)

Time for the practices (10mins 22secs)

Communication and governance of the network (10mins 54secs)

Aiming for an inclusive group (12mins 40secs)

Involving other partners in the network (13mins 35secs)

The most difficult aspects of the role (14mins 24secs)

Managing time (15mins 19secs)

Getting support as a leader (16mins 16secs)

Distributive leadership (17mins 52secs)

Is there enough support available? Setting up a CD support group (18mins 12secs)

The nature of a support group for new leaders (19mins 04secs)

Contacting Farzana (20mins 31secs)

Contact Farzana on farzana.hussain@nhs.net

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