The Beacon Medical Group in Devon is no stranger to the General Practice Podcast. We’ve already featured its CEO and GP Partner Dr Jonathan Cope on a number of occasions – including in the very popular Episode 57 – A very modern practice. This week we talk to Claire Oatway who is the practice’s most senior management figure; Chief Operating Officer. In this podcast Claire explains how her role differs from that of the traditional practice manager and offers advice for others seeking to develop their role.