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The General Practice Podcast

Ben Gowland explores new ways of working in general practice. He talks to those making changes happen, gets underneath what they did, how they managed to do it, and the challenges they faced along the way.
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Oct 15, 2018

Farzana Hussain is a GP in the London Borough of Newham and a great advocate for quality improvement. For Farzana it is less a task and more like a way of life. In this podcast she explains why. She describes the three tools she has utilised in her own practice (The Change Model, Process Mapping and the PDSA Cycle) with some practical examples. She also explains the impact that building quality improvement into her day-to-day activities has had on the practice and on her.

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