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The General Practice Podcast

Ben Gowland explores new ways of working in general practice. He talks to those making changes happen, gets underneath what they did, how they managed to do it, and the challenges they faced along the way.
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The General Practice Podcast
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Now displaying: Category: healthcare
Jun 9, 2019

Draft national guidance has been produced by NHS England to help Primary Care Networks introduce the role of Social Prescribing Link Worker. In this episode Social Prescribing enthusiast and GP, Dr Marie-Anne Essam, explains the value of the new guidance and takes Ben through a number of the elements it contains. They look at the Framework for Social Prescribing contained within the guidance, the salary for Link Workers and how their effectiveness and much more. The guidance will be published in its final form in the summer.

Jun 2, 2019

In this podcast Clare Allcock outlines the four main areas on which nascent networks should be focussing if they want to accelerate their development. Clare works for Kaleidoscope Health and Care, an organisation devoted to facilitating collaborations that improve health and care. Prior to this she had a distinguished career in the NHS at local and national level; most recently heading up the primary care and community development team for three CCGs in Surrey and Sussex.

May 26, 2019

Minesh Patel is the Chair of the National Association for Primary Care and he joins us this week to explain what lessons the NAPC’s Primary Care Home programme has for emerging Primary Care Networks (PCNs). He focuses on wide engagement, the multi-disciplinary team and leadership. He looks at the different challenges of voluntary and mandated networks and has some sound advice for the new Clinical Directors of PCNs.

May 19, 2019

This week sees the return to the General Practice Podcast of Tara Humphrey, Managing Director of THC, a group of project managers who aim to influence and support positive change in primary care. With the introduction of new roles into Primary Care Networks many are asking detailed questions about how to guarantee successful implementation and ensure the people in the new roles are happy, effective and want to stay. In this episode Tara answers those questions.

May 12, 2019

The state-backed clinical negligence scheme for general practice launched on the 1st April this year. In this podcast Ben talks to Riaz Jetha, a GP and consultant with an interest in at-scale general practice. Riaz explains how the new scheme differs from the traditional indemnity providers, how claims can be made and what and who is covered by the scheme.

May 5, 2019

In this podcast Ben Gowland, Director and Principal Consultant of Ockham Healthcare, launches a new publication from Ockham; “Ten Steps for Developing a Powerful Voice for General Practice”. With the development of Primary Care Networks and the greater integration of care come huge opportunities for at-scale general practice. However, if they are to partner with often larger and more established organisations it is essential that they develop a more powerful voice. In the Ten Step Guide and in this podcast Ben explains why it is important, how it can be done and the pitfalls to avoid.

Apr 28, 2019

Record numbers are signing up for GP training and in this episode Ben talks to Dipesh Gopal and Ebrahim Mulla, two GP trainees, about why they chose to become GPs. He asks them about their expectations versus the reality of the role, how (and if) they see the partnership model figuring in their careers and why they think so many GPs are leaving the profession. They consider what can be done to “solve the problems of general practice” and give a view on whether the future for general practice is a bright one

Apr 14, 2019

In the third in our series of podcasts on social prescribing, GP and social prescribing champion Marie Anne Essam returns to tell us three powerful real-life patient stories in which a social prescription has changed a patient’s life; a carer who got his purpose back, a man with a housing problem who turned his life around and an anxious, reluctant patient who found the support she needed. Plus: guidance on the new link workers will shortly be issued to all primary care networks and Marie Anne gives us a sneak preview of what it will contain.

Apr 8, 2019

The specification and guidance for the new network DES runs to over 100 pages. In the days following its publication Ben and special guest Dr Riaz Jetha digested the content of the DES and, in this episode, they talk through the key differences they identified. They look at the nature of the network agreement, the role of federations, how clinical leaders will be recruited, population size, funding and much more. You might also be interested in Ben’s latest Blog which covers similar material.

Mar 31, 2019

We have three guests this episode to talk about the unique Salaried Trainee Practice Manager programme developed by the City and Hackney GP Confederation. Dr Mary Clarke CBE the Confederation’s Director of Workforce, Grace Neil, the Programme Co-ordinator for the scheme and trainee Practice Manager Kerry Reynolds join Ben to variously explain how and why the programme was developed, the format and content of the programme and what it felt like to be a participant.

Mar 25, 2019

Tom Howseman is a GP Partner in a large urban practice in Northampton. When their number of GP partners fell from twelve to six due to retirements and they couldn’t recruit they decided to adopt a more multi-disciplinary approach. Over the last two years they have introduced and refined a system of pre-triage protocols which enable reception staff to collect information from patients presenting on the day which is then helpful to the pre-triage clinicians in directing those patients to the appropriate member of the emergency care team. 20,000 additional appointments have been created through this system and in this episode Tom explains how they have done it.

Mar 18, 2019

Last Thursday (14th March) was International Social Prescribing Day and we brought you a short series of podcasts to recognise this. Last week we gave you social prescribing ambassador Marie-Anne Essam. This week it is the turn of Christiana Melam who is Chief Executive of the National Association of Link Workers; the national professional network for link workers. In this episode Christiana describes what the National Association does, outlines the roles and responsibilities of the link worker and suggests what primary care networks should be doing now to prepare for this role.

Mar 11, 2019

This Thursday (14th March) is International Social Prescribing Day. To recognise this and to focus on the new GP Contract commitment to provide link workers in all primary care networks, we begin a short series of two podcasts. In the first, this week, Ben talks to Marie-Anne Essam a GP in Herts Valley and an enthusiastic ambassador for social prescribing. She explains what it is and tells a powerful story about a patient of hers which amply illustrates the value of social prescription. She also talks about the role of link workers including their salary, their competences and their likely backgrounds

Mar 4, 2019

Ben’s special guest for the second week is Dr Nikki Kanani, Director of Primary Care for NHS England. You can listen to the first episode here. In this second part she addresses the concerns of podcast listeners about primary care networks including population size, hosting of the networks and the role of federations. She looks at how clinical leaders should be identified and focuses in detail on the timetable from March 2019 onwards and what practices should be doing now to guarantee success.

Feb 25, 2019

Ben’s special guest this week is Dr Nikki Kanani, one of the chief architects of the new GP contract. Nikki is a GP in south-east London and is currently Director of Primary Care for NHS England. This is the first of two discussions with Nikki and in this part, she explains the role of primary care networks in general practice and looks in detail at the funding behind the new contract. She explains how the money will be delivered and what it will be made available for including 20,000 new staff, support for clinical leadership and investment in innovation. The second part of the discussion will be published next week.

Feb 18, 2019

This week Ben is joined by Neha Shah, a Legal Director from Capsticks and Accountant Colin Haw from BHP Chartered Accountants. In this episode they discuss some of the legal, financial and governance issues facing general practice as it begins to establish Primary Care Networks. Specifically they consider how networks will be hosted and the implications for liability, choices around the organisational form, employment contracts, pensions and VAT.

Feb 11, 2019

Ross Dyer Smith is a GP Partner with the Hurley Group, a former Darzi Fellow, an expert in online consultations and developer of the GP eHub. He is also an NHS Digital Academy Fellow. In this podcast he talks about how online consultations work, how potential problems can be avoided and the benefits they deliver to GPs and patients. He also explains how the GP eHub operates and how it facilitates online consultations at-scale.

Feb 4, 2019

Something different this week; the tables are turned with Ben Gowland in the hot seat explaining the importance of the new GP contract. Ben, presenter of the General Practice Podcast and Principal Consultant for Ockham Healthcare, explains why the new GP contract is a huge opportunity and gives him optimism for the future. He describes the way that the additional £2.8bn attached to the contract will flow, how primary care networks will be developed and how they will be staffed. He also gives practical advice to practices about what they should be doing now, in preparation for the year ahead.

Jan 28, 2019

Matt Aiello is the national programme lead at Health Education England for Urgent and Emergency Care and for Physician Associates. In this episode we focus on the continuing introduction of the Physician Associate role into primary care. Matt explains how the profession is expanding supported by Health Education England, how the role supports general practice, how the recognition and regulation of the profession is being approached and offers some advice for practices wishing to appoint a PA.

Jan 21, 2019

Robin Miller is a Senior Fellow at the Health Services Management Centre of the University of Birmingham. Robin is heavily involved in research into the transformation of primary care. In this episode he shares some of the lessons that have emerged from this research including a study of the Aspiring for Clinical Excellence programme developed by a CCG in Birmingham. He looks at what transformation means, how innovation can be encouraged, how practical is the expectation that transformation will save money and how GPs and CCGs need to change their mind-sets if transformation is going to work.

Jan 14, 2019

In this episode Ben talks to two people behind an innovative initiative to develop the next generation of primary care leaders. The NHS@2030 programme was developed under the auspices of NHS England, the Thames Valley Strategic Clinical Network and the Thames Valley and Wessex Leadership Academy with the intention “…to grow individual confidence, courage and the conviction to transform care, and establish a system of continuous quality improvement for patients and primary care teams alike” In fact, the content of the programme was a co-production with its participants. To hear all about the programme and how this co-production process works, Ben talks to Marion Lynch from NHS England South and former CCG Chief Executive Alan Webb.

Jan 7, 2019

John Tacchi is the Programme Director for Integration at North Staffordshire Combined Healthcare NHS Trust, a provider of mental health, social care and learning disability services in the West Midlands. In this episode John talks about his role leading the Trust’s Primary Care Integration Strategy which offers GP practices a range of benefits from full integration into the Trust to the provision of back office functions. John explains how the integration is working and the benefits that the new service driven model and locality working is delivering for GP teams and for the Trust.

Dec 17, 2018

Terry Kemple was a past president of the RCGP and is now the RCGP’s representative for Sustainability and Climate Change. In this episode he talks to Ben about the Green Impact for Health Toolkit. The Toolkit enables general practices to plan and implement actions they can take to become more sustainable and covers areas such as health and well-being, water use, recycling and procurement. Terry describes the uses of the toolkit, the associated awards scheme and how practices can become involved.

Dec 10, 2018

Andy Sixsmith is a GP in West Yorkshire and is involved in workforce development through NHS England and the West Yorkshire and Harrogate Health and Care Partnership (WYHP). In this episode Andy also talks to Ben about his recent decision to join a practice in the Modality super-partnership. In terms of workforce development he talks about the challenges currently being faced and the plan put in place by WYHP (including the formation of four Primary Care Training Hubs) and about the early impact that this new approach is having.

Dec 3, 2018

Jake Lee is GP Medical Director of One Care, a federation of 82 practices in Bristol, North Somerset and South Gloucestershire. Formed in 2014 on the back of a bid for the Prime Minister’s Challenge Fund they have grown to serve 1 million patients. In this podcast Jake tells Ben the story of that growth, the relationship that has been developed with and across practices, how the federation works and about the many projects they have successfully delivered.

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